FAQ
+ EXPAND all sections 
To expand/collapse a FAQ section click on the grey arrow or the section title.
Do you have a privacy policy for email addresses?
Yes. We do not rent, sell, nor distribute email addresses outside our company. Email addresses may be used internally for event communication and periodical news only.
What is included in the price of a general registration ticket?
Registration includes access to all company presentations, leadership sessions, workshops, breakfasts, lunches, receptions, dinner, a conference handbook & CD and up to four months of access to
biopartnering.com, the partnering software.
May I register by phone?
No. All registrations must be submitted online. Registration is not accepted by phone, fax nor email.
How do I take advantage of the investor rate?
The investor rate is available only to institutional investors. The investor rate will be available Fall 2010. For more details, please email
Client Services.
Are there any discounts for multiple registrations?
Some trade associations/organizations may qualify for a discount. Please contact the
Conference Director for details.
Is it possible to obtain a “one day only” pass?
No. We do not sell single day tickets.
May I share my registration with a colleague?
No. Your registration may not be transferred to another attendee once you have checked in at the conference.
What methods of payment are accepted?
Payment may be made by wire transfer, check, or by credit card (Visa, MasterCard, or American Express) in USD.
While registering, my credit card was declined. Why is this?
There can be a number of reasons why a credit card can be declined. One of which is if the bank which issued the card does not recognize Technology Vision Group LLC as a vendor. Banks may decline the transaction even if there are sufficient funds in the account. This will require a phone call to the bank for pre-authorization of the transaction. Another reason for a “declined" message can be that the billing address does not match the billing address for the card. The billing address must match the address to which the bill is sent.
What is the cancellation policy?
In order to receive a refund (
minus a $400 USD processing fee), cancellations must be submitted by email to
registration@techvision.com no later than the opening date of biopartnering.com.
After biopartnering.com opens, the registration and presenter fees are nonrefundable; however, you may send a replacement from your company at no additional charge.
Podium Presenters:
Full payment is due within 15 days of issued invoice date. We reserve the right to reassign and/or resell podium presentation slots without prior notification if payment deadlines are missed. Once payment is received, we will reserve your slot in the program; for this reason
podium presenter slots are nonrefundable, should you choose to cancel after payment has been received.
May I make a substitution on my registration?
If you are personally unable to attend, you may send a substitute in your place free of charge. Please contact
Client Services to make arrangements.
I have registered but have not received my e-confirmation and invoice. When can I expect them?
An e-confirmation with your invoice will be sent within 48-hours of receipt of your registration. If you have not received your e-confirmation and invoice please check your spam filter to see if the e-confirmation was routed to your junk mail folder. If the e-confirmation has been routed to your junk mail folder, please add @biopartnering.com and @techvision.com to your “Safe Senders” list. If the e-confirmation is not in your junk email folder, please email
Client Services to have it resent.
I have registered, but haven’t received my login details for the partnering system.
If you have not received your login details to access biopartnering.com, please confirm that payment for your registration has been received. Login details for biopartnering.com are emailed when payment is received and the partnering system is live (date to be determined). Please email
Client Services to confirm receipt of payment and have your login details re-sent, if necessary.
What happens if I have not paid my registration before the conference?
We reserve the right to cancel unpaid delegate registrations after 28 days without notice to the customer. Delegates who wish to re-register may be subject to additional fees and/or ticket prices. We cannot guarantee “early rate” or other special admission tickets if they are unpaid after 28 days. No admittance to the conference site or access to biopartnering.com is granted without payment, which is accepted onsite by credit card only with a $200 USD service fee.
When will I receive my conference badge?
You will receive your name badge and handbook when you check in onsite.
What is biopartnering.com?
biopartnering.com is a web-based partnering software which, among other things, enables you to pre-arrange your one-to-one meetings prior to attending C21.
When do I obtain access to biopartnering.com?
You must register and submit payment for your registration. Your username and password will then be emailed to you.
My username/password doesn’t work, what should I do?
Only registered and paid attendees are granted access to biopartnering.com. We recommend that you check with your account/finance department to verify payment was submitted and received. If you need further assistance, please contact
Client Services.
I lost my username/password, what should I do?
To have your username and password resent, please
click here and enter your email address. Alternatively, you can email your request to
biopartnering.com.
How do I enter a profile into biopartnering.com?
Upon receipt of your login details, please login to your account and click on the "Edit Company Profile" link. If you are unable to view the Edit Company Profile link, please contact
biopartnering.com.
What are the company profiles in biopartnering.com used for?
Company profiles are used by attendees to determine which companies to contact. Additionally, company profiles uploaded to biopartnering.com prior to Friday, March 13, 2009 were included in the conference CD; and in the conference handbook if you are a presenter or sponsor.
I submitted a company profile as part of my presenter application. Will that profile be imported into biopartnering.com?
No, the profile you submitted is only used by the selection committee and the information gathered is reflective of the selection process. Once you have received your login details, you will need to upload a company profile into biopartnering.com, including entering text under the “Printed Handbook Profile” category.
The “Printed Handbook Profile” category was be the only profile content printed in the conference handbook and had to be entered by Friday, March 13, 2009.
Can I get a list of registered attendees?
If you are registered and paid, you can pull up-to-date attendee lists at any time from biopartnering.com and copy & paste it into an Excel document.
- Log on to biopartnering.com with a user name and password.
- Under the Profiles box click on Personal, and at the bottom, click on the Show All.
- You can then sort by title, country, company or name simply by clicking on the column headers.
- Once you’ve sorted to your liking, simply scroll over with your mouse to copy all and paste special into an Excel document.
- (Use Paste Special and select Text Only so you don’t have little icons in your view).
How do I print my schedule?
To print a copy of your schedule, please login to your biopartnering.com account and click on the Print Schedule link located in the My Meetings module. To print a copy of your meeting availability, please click on the Meeting Availability link. Alternatively, you can obtain your final meeting schedule, which may include last minute changes and additional meetings, onsite from the Meeting and Message Desk.
As a speaker, who do I contact about my biography, program logistics, location, timing, etc?
All speakers will receive an email which outlines details of preparing for your speaking role. You may also find most schedule information on the program online.
If you have specific questions, please contact the
Conference Director.
Do I receive an ad in the conference handbook?
Certain levels of sponsorship include ads in the conference handbook. Contact
Sponsor Sales for details.
How do I access the attendee list?
All paid attendees are listed in biopartnering.com and their profiles can be downloaded and printed.
What sponsorship packages are available and what benefits are included with each?
A variety of sponsorship packages at different price levels which offer exceptional promotional opportunities to a targeted audience of decision makers. For details, please contact
Sponsor Sales.
Who do I contact for sponsorship opportunities?
Please contact
Sponsor Sales to discuss sponsorship package options.
Can I have a list of past presenters?
For a complete list of past presenters, contact the
Presenter Selection Committee. If you would like to view a list of all 2009 presenting companies, please
click here.
How do I apply for a company presentation? Is there a deadline?
Applications to present are accepted
online. Applications are accepted on a continuous basis. If you have any questions, please contact the
Presenter Selection Committee.
Are there any restrictions for presenting companies?
C21 presenters must be private companies (not publicly traded).
How many presenting companies are featured in the program?
67 private (not publicly traded) companies presented at C21 2009.
How much does it cost to have a company presentation?
Please contact the
Presenter Selection Committee at +1.831.464.4230 ext. 137 for current presenter fees.
I have submitted my presenter application. What happens now?
The first thing that will happen is that you will receive an email confirmation that your application has been received. Please note: this receipt is not a confirmation of acceptance, only a confirmation that the committee has received your application. Please be sure to submit an up-to-date email and phone number with your application; the committee may be contacting you to request additional information before your application is approved.
If your application is approved, you will receive an email from the Head of the Presenter Selection Committee,
Lila Taylor. This email will have a link which you must click on to register and confirm your presentation at C21 BioVentures. If you do not complete your presenter registration using this link, you are not confirmed as a presenter and your presentation may be assigned to another company.
What benefits will I receive as a presenter?
A comprehensive list of presenting company benefits can be found
online.
What kind of company would benefit from a company presentation?
If your company has any of the following funding or partnering goals, a company presentation can give you face-time with industry decision makers that can make your goal a reality:
- Private equity fund raising for any stage of company development
- Informing the biotech, pharma and investment community of new milestones your company has recently achieved and new developments in your pipeline
- Partnering of a drug, device, discovery platform or delivery device with a pharmaceutical or biotech company
- A merger, acquisition or new entity spin-out
- In-licensing of new products to enrich your development pipeline
What sort of information should I include in my application?
The two most important things to include in your presenter application are:
- What are your company’s goals for the conference? What stage of funding is your company currently in? What amount of funding are you looking for and if you are looking to close a funding round, what is your projected closing date? Are you coming to C21 to partner a program, in-license a drug or drug delivery technology, platform, etc.? Take the time to explain why you would benefit from a company presentation at C21.
- What makes your product or program unique? What is it about your company’s work that makes it stand out from the rest? Is it an underserved application? Exceptional efficacy data? A large profit potential?
Who should I contact for more information about a presentation?
For questions or to check your application status, contact
Lila Taylor at +1.831.464.4230 ext. 137.
How do I reserve a hotel room?
Information is available on the
travel page.
Is there a guest room discount at the Meritage Resort?
Yes. The rate code for C21 2010 will be posted in the upcoming months.
Can I register onsite?
Yes. Onsite registration is available but may include a service charge. Onsite registration will require payment by credit card.
Where do I check in onsite?
The registration/check-in area is located on the first floor of the Meritage Resort. There will be onsite signage pointing to the registration area.
What do I need to bring with me to check in at the conference?
If you have preregistered, please bring some form of identification – a business card or Driver’s License - to assist the registration staff with locating your name badge.
How do I stay informed onsite about my meetings?
During the event you can continue to schedule meetings with the assistance of the biopartnering.com Meeting & Message Desk. In addition to assisting you with requesting and scheduling meetings, the staff at the Desk will also be able to print copies of your meeting schedule.
How does it work?
- Go to the biopartnering.com Meeting & Message Desk.
- Tell the staff what you would like to do: cancel or reschedule an existing meeting, submit a new meeting request, receive a copy of your schedule.
- Fill out any necessary forms that the staff will hand to you.
- From time to time, check the electronic message monitor (large screen TV) to see if your name is posted.
- If you see your name, return to the Desk.
Your name will be posted to alert you that either the attendee responded to your meeting request or that another attendee has left a message for you.
If you have a Blackberry or another mobile device enabled to receive emails, you will also be notified via email. The email will instruct you to go the Desk to pick up your message(s).
