Frequently Asked Questions
+ EXPAND all sections 
To expand/collapse a FAQ section click on the grey arrow or the section title.
Do you have a privacy policy for email addresses?
Yes. We do not rent, sell, nor distribute email addresses outside our company. Email addresses may be used internally for event communication and periodical news only.
I would like to ship my corporate materials to the QEII Conference Centre. What is the shipping address?
General delegates should plan on bringing corporate materials by hand to the QEII Conference Centre.
Sponsors,
presenters, and
exhibitors should refer to their individual logistics pages for shipping instructions specific to their needs.
Shipments should NOT be sent to the QEII Conference Centre. Items sent to the QEII may be rejected and may incur a cost to the shipper. For questions, please contact
Christine Bennett, Logistics Coordinator.
What is included in the price of a general registration ticket?
Registration includes access to all company presentations, exhibit hall booths, leadership sessions, workshops, breakfasts, lunches, receptions, a conference handbook & PDF, and up to four months of access to
biopartnering.com, the partnering software.
May I register by phone?
No. All registrations must be submitted online. Registration is not accepted by phone, fax or email.
How do I take advantage of the pharma rate?
The pharma rate is available only to companies with products on the market and a sales team. The pharma rate is a “2-for-1” ticket which entitles you to bring two delegates for the price of one. For more details, please email
Client Services.
Are there any discounts for associations or bioscience members?
Members of select trade associations may qualify for discounted delegate registration. Please contact
Kim Parisi for details.
Is it possible to obtain a “one day only” pass?
No. We do not sell single day tickets.
May I share my registration with a colleague?
No. Your registration may not be transferred to another delegate once you have checked in to the conference.
What methods of payment are accepted?
Payment may be made by wire transfer in US Dollars or GB Pounds, check in US Dollars or GB Pounds, or by credit card (Visa, MasterCard, or American Express) in US Dollars. Please note that as of
Saturday, 21 August 2010, payment for registration will be accepted by
credit card only.
While registering, my credit card was declined. Why is this?
There can be a number of reasons why a credit card can be declined. One of which is if the bank which issued the card does not recognize Technology Vision Group LLC as a vendor. Banks may decline the transaction even if there are sufficient funds in the account. This will require a phone call to the bank for pre-authorization of the transaction. Another reason for a “declined" message can be that the billing address does not match the billing address for the card. The billing address must match the address to which the bill is sent.
What is the cancellation policy?
In order to receive a refund (minus a USD $400 + 17.5% VAT processing fee), cancellations must be submitted by email to
Client Services no later than the 2010 opening date for biopartnering.com.
After this time, registration fees are nonrefundable; however, you may send a replacement from your company at no additional charge.
Please note: Refunds and credits are not available for registrations processed and paid prior to obtaining a special admission rate or complimentary registration. For questions, please contact
Client Services before completing your registration.
We reserve the right to cancel unpaid delegate registrations after 28 days without notice to the customer. Delegates who wish to re-register may be subject to additional fees and/or ticket prices. We cannot guarantee “early rate” or other special admission tickets if they are unpaid after 28 days.
Exhibitors and Podium Presenters:
Full payment is due within 15 days of issued invoice date. We reserve the right to reassign and/or resell exhibition spaces and podium presentation slots without prior notification if payment deadlines are missed. Once payment is received, we will reserve your slot in the program; for this reason
exhibition space and podium presenter slots are nonrefundable, should you choose to cancel after payment has been received.
May I make a substitution on my registration?
Yes; if you are personally unable to attend, you may send a substitute in your place free of charge.
Please contact
Client Services for instructions on how to register your replacement delegate.
I have registered but have not received my e-confirmation and invoice. When will I receive them?
An e-confirmation with your invoice will be sent within 48 hours of receipt of your registration. If you have not received your e-confirmation and invoice, please check your Spam filter to see if the e-confirmation was routed to your junk mail folder. If the e-confirmation has been routed to your junk mail folder, please add: @biopartnering.com and @techvision.com to your “Safe Senders” list. If the e-confirmation is not in your junk email folder, please email
Client Services to have it re-sent.
I have registered, but haven’t received my login details for the partnering system.
If you have not received your login details to access biopartnering.com, please confirm that payment for your registration has been sent. Login details for biopartnering.com are emailed when payment is received.
How do I reclaim the VAT on my invoice?
Most non-U.K. clients can recover the 17.5% VAT (Value Added Tax) charged on nearly all business expenses: on delegate fees, hotel bills, meals and most other costs. Be sure to keep your original invoices. VAT paid by U.S. and Canadian companies is fully refundable on a wide range of expenses. For information on VAT reclamation please
click here or contact
Client Services for any questions.
What happens if I have not paid my registration before the conference?
Registrations that are not paid 28 days after the invoice date may be cancelled.
Please contact
Halle Evans for questions or assistance regarding making payment.
When will I receive my conference badge?
You will receive your name badge and handbook when you check in onsite.
What is the last day I can register for the event before arriving?
There is no deadline to register; however, the deadline to receive the discounted Early Bird Rate is 30 August 2010. Registrations will be accepted online through 8 October 2010 and onsite registration will be available beginning 10 October 2010.
What is biopartnering.com?
biopartnering.com is the web-based partnering software that, among other things, enables you to prearrange your face-to-face meetings prior to attending BPE.
How do I obtain access to biopartnering.com?
You must register and submit payment for your registration. Your username and password will then be emailed to you.
Can I get a list of registered delegates?
If you are registered and paid, you can pull up-to-date delegate lists at any time from biopartnering.com.
- Log on to biopartnering.com with a user name and password.
- Under the Profiles box click on Personal, at the bottom- click on the Show All.
- You can then sort by title, country, company or name simply by clicking on the headers.
- Once you’ve sorted to your liking, simply scroll over with your mouse to copy all and paste special into an excel document.
- (Use Paste Special and select Text Only so you don’t have little icons in your view).
My username/password doesn’t work, what should I do?
Only registered and paid delegates are granted access to biopartnering.com. We recommend that you check with your accounting/finance department to verify payment was submitted and received. If you need further assistance, please contact
Halle Evans.
I lost my username/password, what should I do?
To have your username and password resent, please
click here and enter your email address. Alternatively, you can email your request to
Jaro Dockalova.
I submitted a company profile as part of my presenter application. Will that profile be imported into biopartnering.com?
No; the profile you submitted is only used by the selection committee and the information gathered is reflective of the selection process. You will need to upload a company profile into biopartnering.com once you have received your login details.
What are the company profiles in biopartnering.com used for?
Company profiles are used by delegates to determine which companies to contact. Additionally, company profiles uploaded to biopartnering.com prior to the handbook deadline are included in the conference handbook for sponsors, exhibitors and presenters. Profiles uploaded prior to 10 October 2010 will be included in the conference PDF.
How do I enter a profile into biopartnering.com?
Upon receipt of your login details, please login to your account and click on the "Edit Company Profile" link. This will direct you to the company profile editing page. The deadline to submit your profile for inclusion in the handbook (for sponsors, exhibitors and presenters) will be announced in Spring 2010.
Sponsors, Exhibitors & Presenters: Please note that the only profile section that will be included in the handbook is the "Printed Handbook Profile."
How do I print my schedule?
To print a copy of your schedule, please login to your biopartnering.com account and click on the Print Schedule link located in the My Meetings module. To print a copy of your meeting availability, please click on the Meeting Availability link. Alternatively, you can obtain your final meeting schedule, which may include last minute changes and additional meetings, onsite from the Meeting and Message Desk.
As a speaker, who do I contact about my biography, program logistics, location, timing, etc.?
All speakers will receive an email which outlines details of preparing for your speaking role. You may also find most schedule information on the
program online.
If you have specific questions, please contact
Christine Bennett.
When will program details be made available online?
Program details are now available in the online
program.
Who do I contact for sponsorship opportunities?
Please contact
DeShonne Rushton to discuss sponsorship package options.
What sponsorship packages are available and what benefits are included with each?
A variety of sponsorship packages at different price levels are available, which offer exceptional promotional opportunities to a targeted audience of decision makers. For details, please contact
DeShonne Rushton.
Do I receive an ad in the conference handbook?
Certain levels of sponsorship include ads in the conference handbook. Contact
Christine Bennett for details.
Can I get a list of registered delegates?
If you are registered and paid, you can pull up-to-date delegate lists at any time from biopartnering.com.
- Log on to biopartnering.com with a user name and password.
- Under the Profiles box click on Personal, at the bottom- click on the Show All.
- You can then sort by title, country, company or name simply by clicking on the headers.
- Once you’ve sorted to your liking, simply scroll over with your mouse to copy all and paste special into an excel document.
- (Use Paste Special and select Text Only so you don’t have little icons in your view).
How many presenting companies are featured in the program?
150 biotech presentations are offered.
What benefits will I receive with a Podium Presentation?
A comprehensive list of Podium presentation format benefits can be found
online.
How much does it cost to have a company presentation?
The cost of a company presentation varies with the type of presentation and the current exchange rate. Please contact
Elena Kogan at +1.831.464.4230 ext. 137 for current presenter fees.
How do I apply for a company presentation? Is there a deadline?
Applications to present are accepted online. There is no deadline to apply, but presenting company opportunities are limited in number and reviewed in the order received, so it is recommended to apply early to ensure the best chance for acceptance. To submit an online application, please visit
www.techvision.com/bpe/getinvolved/index.php?pageid=188.
What kind of company would benefit from a company presentation?
If your company has one or more of the following business development goals, a company presentation can give you face-time with industry decision makers that can make your goal a reality:
- Partnering of a drug, device, discovery platform or delivery device with a pharmaceutical or biotech company.
- If you have a service to offer to the phama and biotech industry such as contract manufacturing, contract research or device development services.
- A merger, acquisition or new entity spin-out.
- Fund raising for any stage of company development both public and private.
- In-licensing of new products to enrich your development pipeline.
- Informing the biotech, pharma and investment community of new milestones your company has recently achieved and new developments in your pipeline.
What sort of information should I include in my application?
The two most important things to include in your presenter application are:
- Company’s goals for the conference; are you coming to partner a program, raise funds, in-license a drug delivery technology, seek customers for your services? Take the time to explain why you would benefit from a company presentation.
- What makes your product or program unique? What is it about your company’s work that makes it stand out from the rest? Is it an underserved application? Exceptional efficacy data? A large profit potential? A unique and valuable service?
I have submitted my presenter application. What happens now?
The first thing that will happen is that you will receive an email confirmation that your application has been received. Please note: this receipt is not a confirmation of acceptance, only a confirmation that the committee has received your application. Please be sure to submit an up-to-date email and phone number with your application; the committee may be contacting you to request additional information before your application is approved.
If your application is approved, you will receive an email from the Head of the Presenter Selection Committee,
Elena Kogan. You will then receive your invoice which is also your electronic confirmation of acceptance.
Can I have a list of past presenters?
For a complete list of past presenters, contact
Elena Kogan.
If you would like a list of BPE 2009 attending companies, please
click here.
What is the Cancellation Policy?
Exhibitors and Podium Presenters:
Full payment is due within 15 days of issued invoice date. We reserve the right to reassign and/or resell exhibition spaces and podium presentation slots without prior notification if payment deadlines are missed. Once payment is received, we will reserve your slot in the program; for this reason
exhibition space and podium presenter slots are nonrefundable, should you choose to cancel after payment has been received.
How do I reserve a hotel room?
You may reserve a room at the conference hotel online via the
travel page.
Is there a guest room discount at the City Inn?
Yes, for a finite number of rooms. See the travel page for additional
hotel information.
What do I need to bring with me to check in at the conference?
Please bring some form of identification – a business card or Driver’s License to assist the registration staff with locating your name badge. If you have not pre-registered, you will need to bring a credit card with you to complete an onsite registration.
Can I register onsite?
Yes; onsite registration will be available beginning 10 October 2010.
When can I check in onsite?
The Registration desk is open from 17:30 to 19:30 on Sunday, 10 October 2010, and opens at 7:30 on Monday, 11 October 2010.
For quicker entry to the conference on Monday morning, please come by Sunday evening to pick up your name badge and enjoy the Welcome Drinks Reception. For more information, please email Client Services.
How do I stay informed onsite about my meetings?
1. Via SMS (Text) Messaging: You can stay informed about your onsite meetings with SMS text messaging by entering your mobile number into the Mobile text field in your biopartnering.com personal profile. The system will send a text message to your mobile phone to inform you about a new incoming request, a newly scheduled meeting, or a canceled meeting. If you receive a text message, simply follow the instructions stated in the message.
Please check your biopartnering.com account to verify your mobile number. To receive the SMS messages, you must enter the country code for your mobile number, as well as the number itself. Delegates are responsible for any costs associated with using the SMS notification system. SMS messages will originate from a US telephone number. Please contact your wireless carrier for more information.
2. Via the Meeting & Message Desk: During the event you can continue to schedule meetings by visiting the biopartnering.com Meeting & Message Desk. In addition to assisting you with requesting and scheduling meetings, the staff at the Desk will also be able to print copies of your meeting schedule.
How does it work?
- Go to the biopartnering.com Meeting & Message Desk.
- Tell the staff what you would like to do: cancel or reschedule an existing meeting, submit a new meeting request, receive a copy of your schedule, etc.
- Fill out any necessary forms that the staff will hand to you.
- From time to time, check the electronic message monitor (large screen TV) to see if your name is posted.
- If you see your name, return to the Desk. Your name will be posted to alert you that either the delegate responded to your meeting request or that another delegate has left a message for you. If you have a Blackberry or another mobile device enabled to receive emails, you will also be notified via email. The email will instruct you to go the Desk to pick up your message(s).
